Messaging Services

1. Professioinal Services

We provides best in class services to our clients in order to achieve reduced costs ,Improved revenues, faster time to market, high quality and increased customer satisfaction. With vast collective experience in multi-vendor technical expertise, Program management, Professional Services and IT operations which enable our customers to efficiently and effectively transform their networks, operations and business models in today’s competitive environment.

Our expertise is in the areas of Telecommunications Application space.

We has expertise in delivering end to end solution in the following areas.

  • Requirements gathering and Solution Analysis
  • We have rich experience in handling Requirement gathering and Solution Analysis Phase for Billing Products which includes Prepaid , Postpaid and Converged Billing System.

  • Data Destruction - Degaussing
  • We have experience in Software Data destruction of storage devices. We have Degaussing Service for multiple types of magnetic objects like Hard Disks , Tapes etc.

  • Deployment & Integration
  • We have more than a decade of experience in deployment and integration services across the globe for BSS products, have successfully handled integration of Billing Products with various core telecom network elements and third party applications.

  • Capacity Expansion and Upgrade
  • We have extensive experience in capacity planning and system upgrades in BSS and OSS domains. Expertise in handling Billing system upgrades during maintenance windows with minimal service degradations.

  • Customer Acceptance and Signoff
  • We have over 60 + years of rich experience in dealing with the customers from Project Initiation Phase till the signing off of the project. We have successfully executed CATPs and sign off for Tier1 Telecom CSPs.

2. Testing Services

We provides End to End QA services including Functional, Regression, SIT and UAT for Telecom OEMs/Devices in the areas of Core, Transport, Access, Last mile and at End User Levels.

We has expertise in delivering end to end solution in the following areas.

  • Functional Testing
  • Regression Testing
  • Benchmarking
  • Conformance and IOT
  • Load, Stress, Performance testing
  • Pre-launch SIT & Deployment Testing
  • Device testing

3. Managed Services

We have extensive experience in providing technical assistance at all levels of Managed Service Life Cycle.

We has expertise in delivering end to end solution in the following areas.

  • Emergency/Down Time and Incident Management
  • We have comprehensive industry experience in handling Down Time and Emergency Incidents for telecom production system. Our engineers are always ready to restore back the services for all severity incidents within agreed SLA and KPI.

  • TAC Support
  • We provide 24x7 Technical assistance for telecom product with highly qualified and industry experienced engineers. We follow industry standard best practices like ITIL, CMMI, SixSigma process model. We have experience in developing tools for tracking and managing field Incidents which has been extensively used by Tier1 customer across world.

  • Proactive Support
  • We provide system monitoring for Key Business indicator for Voice, Data, Security, Platform etc. Our team proactively monitors the system health, performance, network stability. We identify and correct device faults in advance to mitigate any service outage.